Parsons Corporation Human Resources Service Center Supervisor in Pasadena, California

Human Resources Service Center Supervisor


Pasadena, California, United States

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Human Resources Service Center Supervisor

Pasadena, CA

Founded in 1944, Parsons, an engineering, construction, technical, and management services firm with revenues of $2.7 billion in 2010, is 100% owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver design/design-build, program/construction management, professional services, and innovative alternative delivery solutions to private industrial customers worldwide as well as to federal, regional, and local government agencies. Parsons is a leader in many diversified markets with a focus on infrastructure, environmental, and defense/security. Currently, more than 10,500 Parsons’ employees are engaged in more than 4,500 projects in 50 states and 24 countries. These dedicated workers speak 72 languages collectively and hold more than 7,900 college degrees and professional registrations. Parsons' employees continue to go anywhere in the world, meet every technical and management challenge, and persevere until the job is done.

Position Overview:

Parsons has a need for an Human Resources Service Center Supervisor for a one-year temporary assignment. Our current Supervisor will be working full time as part of our Workday implementation team. While we transition to our new HRIS platform, we need someone to manage our service center through the transition period.

Supervising a team of 20 service-oriented and technical professionals, the Human Resources Service Center Supervisor is responsible for the efficient daily operational delivery of all centralized Human Resources services for North America employees. The successful candidate will be responsible for maintaining high customer service standards and operational excellence, utilizing call center/case management and HRIS technology. He or she will be managing the hiring, training and coaching of staff, and applying their effective workforce management skills to maintain our high level of customer service in this fast-paced shop.


  • 4-year degree in Business Administration, Psychology, or Human Resources (or equivalent) and 15+ years of demonstrated Human Resources experience.

  • Leadership and workforce management experience in a high-volume, fast paced shared services environment.

  • In depth knowledge of Recruitment/Onboarding, Talent Management workforce administration, Benefits and Payroll functions, with a general proficiency in other aspects of Human Resources.

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBT.

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Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBT

Parsons is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to an individual's race, color, religion, national origin, ethnicity, union affiliation, age, sex, sexual orientation, gender identity and expression, pregnancy, employable physical or mental disability, veteran status, genetic information, immigration status, or any other basis protected by applicable laws.